Privacy Policy

Last updated: 27/01/2025

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RogerSoft Tours ("we", "us", "our") values the privacy of our visitors and customers. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to protect it when you visit and use our website, www.rogersofttours.com.

By accessing and using our website, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

Personal Information
When you book a service or contact us through our website, we may collect the following personal information:

• Name

• Email address

• Phone number

• Billing address

• Payment information (processed securely by third-party payment providers)

• Travel details (dates, locations, number of passengers)

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Non-Personal Information
We also collect non-personal information automatically through the use of cookies and other tracking technologies, including:

• IP address

• Browser type and version

• Device type

• Referring website

• Pages visited on our site

• Time and date of visits

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2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and confirm your bookings

• To communicate with you regarding your bookings and other customer service inquiries

• To send marketing communications (if you have opted in)

• To improve and personalize your experience on our website

• To comply with legal obligations and prevent fraud

• To analyze usage trends and improve our website functionality

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3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party partners for the following reasons:

• Payment Processors: To process payments securely, we share your payment information with payment service providers.

• Service Providers: To deliver the services you have booked, we may share relevant information with trusted partners (e.g., transportation providers).

• Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

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4. Data Protection

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Using encryption technology (SSL) during the payment process

• Regularly reviewing our data security practices

• Limiting access to your information to authorized personnel only

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect data about how you use our site. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our website.

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6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

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7. Your Rights

As a customer, you have certain rights regarding your personal information, including:

• Access: You may request to access the personal information we hold about you.

• Correction: You may update or correct any inaccuracies in your personal information.

• Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., legal requirements).

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

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To exercise any of these rights, please contact us at admin@rogersofttours.com.

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8. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our records.

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9. Changes to This Privacy Policy

RogerSoft Tours reserves the right to update or change this Privacy Policy at any time. Any updates will be posted on this page with the revised "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

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RogerSoft Tours Unipessoal Lda.
Rua Cidade de Faro, 15 5ºB, 2725-003 Algueirão, Portugal
admin@rogersofttours.com